Privacy Policy

This Privacy Policy describes how your personal information is collected, used and shared when you visit or make a booking with cairnsairporttransfers.com.au.

1. PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make contact with us through the Site, we collect certain information from you, including your name, email address and phone number.  We refer to this information as “Contact Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Contact Information.

2. HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Contact Information that we collect to communicate with you;

When in line with the preferences you have shared with us, provide you with information relating to our services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site).

Sharing your personal information

We only share your Personal Information with third parties that are used to communicate with you.  For example, we use Google Analytics to help us understand how our customers use the Site–Read more about how Google uses your Personal Information, you can also view a short clip from the Google Privacy Policy. 

Data retention

When you send and inquiry through the Site, we will maintain your information for our records unless and until you ask us to delete this information.

3. EMBEDDED CONTENT

Pages on this site may include embedded content, like YouTube videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged-in to that website. Below you can find a list of the services we use:

YOUTUBE

From time to time we may use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it. 

EMAILMEFORM

Cairns Airport Transfers uses EmailMeForm for booking your private transfers, and as such have their own comprehensive Privacy Policy.

4. COOKIES

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences and provide anonymized tracking data to third party applications like Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser.

5. WHO HAS ACCESS TO YOUR DATA

If you are not a registered ongoing client for our services and have not made an enquiry or a private transfer booking, there is no personal information we can retain or view regarding yourself.

If you are a client with a registered account, your personal information can be accessed by our system administrators.

6. SECURITY MEASURES

We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personal identifiable information is not captured/hijacked by third parties without authorization.

7. YOUR DATA RIGHTS

GENERAL RIGHTS

If you have contacted us through the website or become a client, you can request any stored contact information to be deleted at any time. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address).

If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.

8. AMENDMENTS

We may amend this Privacy Policy from time to time. When we amend this Privacy Policy, we will update this page accordingly. 

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@cairnsairporttransfers.com.au